Terms and Conditions
1. Concepts
1.1. Seller – “UAB IRLIDA“, a Lithuanian company, registered and operating in the Republic of Lithuania, legal entity code 301542359, VAT code LT100003841714, registered office address Sodo St. 24, LT-76178 Šiauliai.
1.1.1. More information about the Seller is available in the section – ABOUT US
1.1.2. Seller’s contact information provided in the section - CONTACTS
1.2. www.tdc.lt – e-shop’s website www.tdc.lt
1.3. A Buyer – 1) an accountable natural person, i.e. a person not younger than 18 years old of age, whose legal capacity has not been restricted by the court order; 2) a minor between the age of fourteen and eighteen only with the consent of his/her parents, adoptive parents or guardians, unless he/she is emancipated; 3) a legal entity; 4) duly authorized representatives of the above mentioned persons.
1.4. Parties – Buyer and Seller together.
1.5. Personal data – any information related to the individual, i.e. the data subject whose identity is known or may be directly or indirectly identified by using such data as a personal code or other physical, physiological, psychological, economic, cultural or social nature characteristics of the person.
1.6. Terms – these „Goods purchase and sale in the e-shop www.tdc.lt terms“. Account – a result of the Seller’s registration in www.tdc.lt, which creates an account with the Buyer’s personal data and purchase history.
1.7. Privacy Policy – a document confirmed by the Seller. It defines the main terms on the Personal data collection, processing and storage while using the www.tdc.lt.
1.8. Pick-up point of goods’– Buyer can arrive to pick up his/her goods at the following address: Sodo St. 24, LT-76178 Šiauliai
2. General Provisions
2.1. By continuing the purchase procedure the Buyer confirms that he/she has read the Terms and Conditions, understood and is acquainted with the rules of the purchase and sale of goods online in the e-shop www.tdc.lt and he/she agrees with them. Hereby, the confirmed Terms are a binding legal document for both Parties. This document defines both the rights and obligations of the Seller and Buyer, the terms of the purchase of goods, payment conditions, delivery and return policy, liability of the parties and, as well, other purchase and sale on www.tdc.lt related terms.
2.2. Buyers defined in the section Terms & Conditions Section 1.3 can purchase goods on www.tdc.lt. The Buyer confirming the Terms and acquainted to the Privacy Policy, confirms that he/she has a right to purchase goods on www.tdc.lt.
2.3. We inform you that in case of necessity or under the circumstances provided by the legal acts of the Republic of Lithuania, the Seller has the right to change, amend or supplement the Terms. Our recommendation is to look through the Terms each time you make a purchase.
2.4. These Terms and any other Agreements between the Seller and Buyer are concluded only in Lithuanian.
3. Ordering of goods. The moment of legal relationship of purchase and sale establishing.
3.1. Buyer may order goods on www.tdc.lt by choosing one of these methods:
3.1.1. online registration on www.tdc.lt (by entering his/her registration name and a password);
3.1.2. online without a registration on www.tdc.lt;
3.1.3. on phone;
3.1.4. at the location of goods’ collection at the following address Sodo St. 24, LT-76178 Šiauliai.
3.2. Buyer while ordering the goods by one of the methods mentioned in the Terms Sections 3.1.1 – 3.1.2 shall provide the necessary personal data required.
3.3. When a Buyer, after choosing the purchased item or service and forming a shopping cart fulfils all the steps, including the last one, i.e. the choice of payment method and confirmation, this moment is considered as a purchase and sale legal relationship establishment between the Seller and Buyer and a purchase and the sale agreement has been concluded.
3.4. When a Buyer places an order, he is sent a confirmation receipt of the order by email.
3.5. Each Buyer’s order is stored in the database of www.tdc.lt.
4. Buyer’s Rights
4.1. Buyer may select and order any item on the e-shop www.tdc.lt in accordance with the procedure established in the Terms.
4.2. Buyer may cancel the order in accordance with the procedure established in the Terms section.
4.3. Buyer has a right to cancel the agreement in accordance with the procedure established in the Terms.
4.4. Buyer has a right to change and return the purchased goods in accordance with the procedure established in the Terms section.
4.5. Buyer also has other rights, embedded in the Terms, Privacy Policy and Legal Acts of the Republic of Lithuania.
5. Buyer’s Duties
5.1. Buyer using www.tdc.lt shall undertake his/her duties and follow the Terms, Privacy Policy, other instructions clearly stated on www.tdc.lt and, as well, not to violate any legal acts of the Republic of Lithuania.
5.2. The registered Buyer is responsible for the transfer of his/her login data to the third parties. In case the e-services are used by the third party connected to the e-shop using the Buyer’s login data, Seller considers this person to be the Buyer.
5.3. Buyer shall pay for the ordered goods and accept them in accordance with the procedure established by the Terms. If the Buyer chooses to pick up the goods at the pick-up point, the Buyer shall pick them at the chosen pick-up point within the terms specified in the Terms.
6. Seller’s Rights
6.1. Seller has a right to suspend or terminate the activities of www.tdc.lt. In this case all accepted and confirmed Buyers’ orders are to be fulfilled and new orders are no longer accepted.
6.2. If the Buyer fails to fulfill his/her obligations, Seller has a right to immediately and without prior notice to restrict or suspend the Buyer’s opportunity to access www.tdc.lt or in exceptional case to cancel the Buyer’s account.
6.3. Seller has a right to cancel the Buyer’s order without prior notice if the Buyer does not pay for his/her goods in 3 (three) working days.
7. Seller’s Obligations
7.1. Seller undertakes to clearly and comprehensively provide the information to the Buyer about the goods on www.tdc.lt.
7.2. Seller undertakes to respect the Buyer’s privacy. All the Buyer’s personal data will be processed in accordance with the Terms, Privacy Policy and other legal acts of the Republic of Lithuania.
7.3. Under the conditions provided in the Terms the Seller undertakes to deliver the goods ordered by the Buyer and to accept the Buyer’s returned goods.
7.4. If the Seller is not able to deliver the Buyer’s ordered goods due to the important circumstances he undertakes to make an appropriate offer to the Buyer with a very similar or analogous product. In case the Buyers does not accept the offered goods, which was offered as an analogue or similar one, the Seller undertakes to return the payment to the Buyer within 14 (fourteen) working days if the prepayment has been made and to cancel the order in any other cases.
7.5. Seller undertakes to implement all the other obligations to the Buyer stated in the Privacy Policy and other legal acts of the Republic of Lithuania.
8. Prices of goods. Payment procedure and terms.
8.1. Prices of goods on www.tdc.lt in the order formed are indicated in euro, including VAT size valid at that time according with the legal acts.
8.2. Buyer may pay for the ordered Product by one of the following methods:
8.2.1. electronic banking;
8.2.2. bank transfer;
8.2.3. cash or bank card while picking up the goods;
8.2.4. under a deferred payment agreement;
8.3. When Buyer receives the payment for goods (if the Buyer chose the payment method from the Terms Sections 8.2.2. – 8.2.4.), the order is confirmed and the time of the Goods delivery starts to be counted.
8.4. Buyer by confirming the Terms agrees that the purchase documents, i.e. VAT invoices, which are also warranty vouchers of the goods, are delivered to him/her electronically in the Buyer’s registration form identified e-mail address immediately after the order procedure has been completed. VAT invoices indicate the chosen Goods, quantity, discounts, final price, including all taxes and other data required for the approval of accounting legislation.
8.5. In case the price of the particular product in the e-shop and the physical store does not match the price of the store is considered the correct one.
9. Delivery
9.1. If Buyer chooses the home delivery service:
9.1.1. Buyer shall use Lithuanian letters while providing his/her data. All the names, surnames, location names shall start with a capital letter. The precise and correct address shall be provided both for the delivery of goods and forming the invoice.
9.1.2. Buyer undertakes to collect the goods by him/herself. While collecting the goods a valid identity document shall be shown (identity card, passport or driving license). If the Buyer cannot pick the goods by him/herself and the goods have been delivered to the given address the Buyer has no right to make claims to the Seller due to the delivery of goods to the wrong person.
9.2. Seller delivers the goods to the Buyer in accordance with the terms identified in the item descriptions. These terms are preliminary and are not applied in the cases when the required goods are not in the Seller’s warehouse. The Buyer is always informed if there are no requested goods in the warehouse at the moment. By approving these Terms the Buyer agrees that in exceptional cases the delivery of Goods may be delayed due to the unforeseen circumstances beyond the Seller’s control. In such a case the Seller undertakes to immediately contact the Buyer and agree upon the deadlines of the delivery of Goods and other conditions. If the Seller fails to deliver the Goods during the agreed term and Parties do not agree on the additional term for the delivery of Goods, the Buyer can use his/her right identified in the Terms Section 11.1 and cancel the purchase and sale of goods or services agreement.
9.3. At the time of the delivery of goods to the Buyer the Buyer together with the Seller or his authorized representative shall assess the condition of the consignment and goods and also to sign the delivery-acceptance document. After the Buyer signs the delivery – acceptance document it is considered that the goods have been delivered in proper condition without any damage the cause of which is attributable to non – factory defects and no discrepancies noticed. If it is noticed that the package of the good is damaged (crumpled, wet or other external damage), the item itself is damaged or inappropriate configuration the Buyer shall indicate this in the goods’ delivery-acceptance document and in the presence of the Seller or his authorized representative to write a report of damage or non-conformity of configuration. If the Buyer fails to make these actions, the Seller shall be released from the liability for damage to the goods when the damage is not a factory defect and due to the discrepancies in the assembly of goods only if these discrepancies could not be identified during the external inspection.
10. Product quality warranty. Expiration date.
10.1. The characteristics of each product on www.tdc.lt are indicated in the description of the items next to the each product.
10.2. The Seller’s goods are quality and correspond to the description provided. The product complies with the purchase and sale agreement if:
10.2.1. the product corresponds to the Seller’s provided description and has the same characteristic as the product which was given as an example or model by the Seller while promoting that product on www.tdc.lt;
10.3. Seller is not responsible for the fact a size, shape, colour or other parameters of the product on www.tdc.lt may not correspond with the actual size, shape and other parameters of the item due to the features of the Buyer’s used monitor and other technical reasons beyond the Seller’s will. Buyer understands that goods might slightly differ from their images. The Buyer is recommended to read the product description.
11. Cancellation of the Purchase and Sale Agreement. Returning the goods.
11.1. Rules of the replacement and return of the proper quality goods:
11.1.1. Buyer has a right within 14 (fourteen) days since the delivery of goods to replace the purchased goods with similar, different measurement, shape, colour, model or configuration goods. If a price difference occurs while replacing goods, the Buyer shall pay the Seller a newly recalculated price. If a Buyer has a wish to use his/her right to return or replace his/her purchased goods, he/she shall send an email to the [email protected]
11.1.2. After receiving the goods the Seller undertakes to replace them by the goods of the shape, size, colour, model and configuration as the Buyer asked for. If the Seller does not have the goods the Buyer requires, the Seller returns the payment. The payment shall be returned within 14 (fourteen) calendar days after the Seller had received the Buyers query to use his/her right. If the good has not been returned to the Buyer the term identified in this passage is calculated since the day of the Good return to the Buyer.
11.2. When Buyer returns goods he/she shall follow these conditions:
11.2.1. the item retuned shall be in its original package;
11.2.2. the item shall be undamaged by the Buyer;
11.2.3. the item shall be unused, without loss of the commercial appearance (i.e. labels undamaged, protective film not peeled off an so on.) (this section shall not apply in the event of the return of a defective product);
11.2.4. the returned item must be in the same configuration as the Buyer received it;
11.2.5. when returning the goods it is necessary to present the documents of their purchase.
11.3. in case the Seller does not have goods suitable for replacement, the amount paid shall be refunded to the Buyer, excluding the price for delivery.
11.4. defective or incomplete Goods.
11.4.1. Buyer wishing to file a complaint about a defective or incomplete product can do this by e-mail: [email protected]
11.5. When submitting a complaint, the Buyer must specify:
11.5.1. the number of the item order;
11.5.2. a photo of the product, a photo of the defective part (if it is a mechanical damage and it is possible to take a photo);
11.5.3. a photo of the product package;
11.5.4. describe the defects of the product, the signs of failure or name the missing part.
11.6. When filing a complaint, the Buyer must indicate how he/she prefers the claim to be resolved:
11.6.1. the defective product requested to be replaced by a quality product;
11.6.2. it is requested to supplement the incomplete product with missing components;
11.6.3. request to return the money paid.
All your questions will be answered by: [email protected]
12. Liability
12.1. Buyer shall undertake the responsibility for the actions performed on www.tdc.lt, including, but not limited to, the accuracy of the data provided in the registration form. The Buyer undertakes the liability for the consequences of incorrect data provided in the registration form.
12.2. The Seller is released from any liability in cases when the loss arises due to the fact that the Buyer, despite the recommendations of the Seller and its obligations, did not read these Terms, the Privacy Policy, even though he was given such an opportunity
13. Marketing tools applied by the seller.
13.1. The seller may initiate www.tdc.lt various promotions or games at its own discretion on www.tdc.lt .
13.2. The Seller has the right to unilaterally, without separate notice, change the terms of the promotions or games, as well to cancel them.
13.3. The Seller shall send all notices by the means of communication specified in the Buyer's registration form.
14. Exchange of information
14.1. The Seller shall send all notifications in accordance with the provisions of these Terms and the Privacy Policy to the e-mail address specified during the Buyer's registration or when ordering the goods, and the Buyer may use all communication channels specified in the Online Store section “CONTACTS“.
15. Final Provisions
15.1. These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania.
15.2. The law of the Republic of Lithuania shall apply to the relations arising on the basis of these Rules.
15.3. All disagreements arising from the implementation of these Terms shall be resolved through negotiations. In case of failure to reach an agreement, disputes shall be resolved in accordance with the procedure established by the legal acts of the Republic of Lithuania.